Why this isn’t a one-star SimCity review

disaster

I’ve been playing SimCity for several days now. Electronic Arts was kind enough to set up pre-release press servers. However, I wouldn’t dream of reviewing the game based on my time with those press servers, which gave me almost no inkling of how SimCity is supposed to play. I instead got a look at a game in which a few editors from places like Kotaku and Destructoid casually shuffled around pieces without any sense of purpose.

I also wouldn’t dream of reviewing the game based on my experience with the launch, which is an unfunny comedy of gameplay errors, frustrating login queues, and botched social networking hooha. I can understand some of the errors as matters of server stress. Not everyone can launch a popular online game. So here I am waiting on the mandatory 20-minute timer to count down to the next server error message before resetting the timer. Just 14 minutes to go!

But it’s harder to understand why the fundamentals of the game design are broken. The design is based on cities existing as tiny — yes, they’re tiny — interconnected boxes that exchange resources, including people, services, and goods. It’s a sound concept and a pretty good justification for the tiny city chunks in lieu of the usual citybuilder sprawl. Just as the islands in the Anno games are cramped and incapable of self-sufficiency, so too are SimCity’s city boxes. Furthermore, what’s going on in each box is a lot less interesting than what’s going on when you string several of them together, whether they’re played by you or your friends.

But here’s where SimCity gets tripped up by all the information it helpfully provides. I can clearly see how much power my coal plant is producing. I can then sell it to my neighboring cities for a precise sum of money. And I can then see that the money isn’t going back to the powerplant city. I can tell that the city next door has extra sewage pumping capacity because I built it. So when the game tells me no nearby city provides sewage services, I know it’s wrong. Furthermore, I can send a gift of $50,000 to a neighboring city so it can build a hospital. I can then watch the money truck arrive, load up the money, drive across the map to the recipient, and vanish. And I can then see that the $50,000 deducted from my first city is nowhere to be seen in the destination city. If the basics aren’t working among the cities, who can trust the later and more complex interactions?

SimCity does not work yet. And anyone who has reviewed it favorably at this point is reviewing it entirely on its promise. If that’s how you want to evaluate games, have at it. There is pretty much no reason any game shouldn’t get a stellar review. The industry should be grateful for your enthusiasm.

But the fact of the matter is that as of now, about midnight on the game’s first day in the wild and after about five days of press access, SimCity is a shamefully broken game that does not live up to its design goals. Hopefully, these are launch issues and we’ll soon be playing the game EA intended to design, because that’s the game I’d much rather review in about a week.

  • elaking

    This was a thing I reacted on in the beta version. I tried specializing some cities and connecting deals where I saw the fancy arrows pointing on the other city that the first city was indeed sending some resources according to the region statistics. Nothing ever appeared as far as I saw when I zoomed in on the other city. I wrote it off as a missing feature since almost everything else was missing in the beta.

    If this has persisted to the full game I’m quite glad to wait until bigger city sizes and whatnot have arrived until I get it.

  • Ruskov

    The fanboys finally scared you from posting reviews against the wind?

  • Mygaffer

    I really wondered at some of the glowing reviews I read.

  • Barac Wiley

    Of course, since SimCity has no reason to be an online game, I think it’s entirely fair to be upset about server stress breaking it, if not necessarily adjust a review score based on what is surely a temporary situation.

  • Telefrog

    Welcome to your always-online future.

  • mixmixmixmix

    I’ve been paying attention to reviews across the board, this may be my favourite. I’ll be hanging back on this game for some time, maybe back to Anno 2070!

  • dio

    This is what gets me about those pre-release reviews from sites like Polygon – now that the game is under stress, the bugs are starting to pop out.

    I learned my lesson from Diablo 3.

  • Evrett

    At the end of the day games like Simcity and Anno are power grabs by marketing advertising firms that cross boundaries consumers need to prevent being crossed. The benefits on online gaming almost always favor the producer and if we dont close this door fast eventually every producer will want to be constant access to their customer.

  • Mercanis

    Many games are thoroughly broken when released. Such games immediately suffer low review scores.

    What is the exception here? Mr. Chick, are you holding off on reviewing the game because so many of SimCity’s problems seem to be external networking/service issues? How internal would the issues have to be before you would feel comfortable reviewing the game “out the gate”?

    Or is that not the point at all? From what I gather from your last sentence in the article, a review at this time would serve neither writer nor reader, and it could face obsolescence within a couple weeks. Would readers be better served if all reviews waited for that first major patch?

  • Mark L

    “Furthermore, I can send a gift of $50,000 to a neighboring city so it can build a hospital. I can then watch the money truck arrive, load up the money, drive across the map to the recipient, and vanish. And I can then see that the $50,000 deducted from my first city is nowhere to be seen in the destination city.”

    So they’re going for realism, then?

  • http://twitter.com/gunnergoz gunnergoz

    It is frustrating, I admit, when your $60 buys you a seriously unready game. That galls mightily. So far the game works but I have not gone into depth as some writers have, and what they report is, frankly, worrisome.

  • Guest

    Played it for 15 minn, 2 crashed that wiped my lil starter city. Felt like too much Sims, and not enough City..Thank gosh for arma3

  • Dave

    Played it for 15 minn, 2 crashes that wiped my little starter city. Felt like too much Sims, and not enough City..Thank gosh for arma3

  • De Facto

    I’m not going to buy the game, and any game that requires a constant server connection until they come with a guarantee that the game will function for at least a certain number of years. After all, what I’m paying for is more like a subscription a la WoW, and not advertizing the actual duration of such subscription is simply dishonest.

  • anon

    As temporary as the game unless it’s cracked.

  • wykstrad

    Looks like it’s time to pick up a cheap copy of SimCity 4. I just found out that SimCity 2000 doesn’t work on my Windows 8 computer, so I need something new.

  • Tad

    I am glad I have decided to vote no with my wallet, at least for now. Tom, I am curious to hear your opinions on the two controversies SimCity has found itself in the middle of: an always on internet connection that’s required to play, and the push to make a game that has historically been the ultimate single-player sandbox game, a social experience – even publications such as Forbes and The Atlantic have taken notice and have published articles about these issues.

    That said, SimCity has been my favorite franchise since the original, and like many SimCity fans, I have mixed feelings about the direction this game is taking. I do want to like it, but I am on the fence for now. There is so much to talk about with this game that I hope you guys discuss it on your next podcast. Cheers!

  • http://twitter.com/IBecameTheGuy IBecameTheGuy

    Electronic Farts strikes again!

  • GreggRe

    GOG has a working sc2k

  • KeysE2S

    I may be wrong, but it looks like he gave Secret World about a week before 2-starring it.

  • tomchick

    It’s mainly a matter of having not played it enough. Particularly in the state is was meant to be played (i.e. with a larger group pitching in over the course of at least several days). It’s certainly fair game to review it now, but I just want to spend more time with it first.

  • Barac Wiley

    And the problems he took issue with remained for well over a month past that point. I adore the Secret World, but I’ve always felt Tom’s review was quite fair.

  • Alan

    For all that the idea of interconnected cities is interesting, it seems to be rather shallow. You can either cooperate or not participate — is there any ability to be more adversarial? To play dirty, to try and steal jobs or contracts from one city to the other?

  • krayzkrok

    You know the feeling of triumph you get when you arrive at a set of traffic lights just as they turn green, sailing past the poor sods who’ve been waiting in the other lane for ages? That’s just like buying an online-only game these days, 1-2 weeks after launch.

  • Eschatos

    Nothing like a high tech corruption simulator.

  • LafinJack

    Maybe this is a case of odd/even versions sucking like Star Trek movies.

    2 rocks, 3 sucks, 4 rocks, 5 sucks, etc. The only outlier here being that the first one was good.

  • sid

    Amazon has taken down the SimCity digital download option (tho I read that you can still buy the boxed version). I didn’t realize things were so bad. I think even The War Z survived longer on Steam before pulled off. Has this hit debacle level yet?

  • greg

    Sim City 5 should be called Sim Small Town Online, for the small city space provided and also because just like a small town the only thing I want from the always online game play, is out.

  • shay

    :)