Apologies from publicly held companies are weird things. The person making the mea culpa has to straddle the line between transparency to the aggrieved party (in this case, the customers) and not disclosing anything that puts liability on the company. They have to navigate the treacherous waters of addressing their mistakes while not admitting fault for specific issues.
Here, CD Projekt Red’s co-founder Marcin Iwinski explains why the game shipped in the sorry state it did. According to him, issues that many players have experienced just weren’t seen in testing due to the size of the project. An odd excuse that doesn’t hold much water if you’ve spent a few minutes in Night City and watched cars sink into the ground or enemies lock into T-poses during battles.
As for the review situation, Iwinski maintains that reviewers not being given access to older-gen console versions of the game was not intentional. It’s another bit that may be true, but does seem odd to anyone that noticed the lack of PS4 and Xbox One reviews while they turned out to be the most troubled versions of the game.
The good news is that the company pledges to fix the game and have released a roadmap for updates. Chip in choomba!