Valve has quietly updated the FAQ for Steam Early Access to better warn customers that the work-in-progress games may never actually “ship” to the buyer’s satisfaction. In the updated FAQ, Valve cautions that the purchase does not guarantee a finished game.
“You should be aware that some teams will be unable to ‘finish’ their game. So you should only buy an Early Access game if you are excited about playing it in its current state.”
Valve’s Doug Lombardi told VentureBeat that the updated FAQ was intended to set customer expectations.