In response to The Consumerist’s 2013 Worst Company in America poll, which appears to be on-track for an EA “win” for the second year in a row, Chief Operating Officer Peter Moore defends EA and points out that some of the poll responders may be uninformed or overstating their case. He concedes that EA “can do better” but suggests that EA catches more flak because of its enormous success.
Some of these complaints are 100 percent legitimate – like all large companies we are not perfect. But others just don’t hold water:
– Many continue to claim the Always-On function in SimCity is a DRM scheme. It’s not. People still want to argue about it. We can’t be any clearer – it’s not. Period.
– Some claim there’s no room for Origin as a competitor to Steam. 45 million registered users are proving that wrong.
– Some people think that free-to-play games and micro-transactions are a pox on gaming. Tens of millions more are playing and loving those games.
– We’ve seen mailing lists that direct people to vote for EA because they disagree with the choice of the cover athlete on Madden NFL. Yes, really…
– In the past year, we have received thousands of emails and postcards protesting against EA for allowing players to create LGBT characters in our games. This week, we’re seeing posts on conservative web sites urging people to protest our LGBT policy by voting EA the Worst Company in America.
That last one is particularly telling. If that’s what makes us the worst company, bring it on. Because we’re not caving on that.
EA is currently facing off against Ticketmaster in the bracket.