Technically, these workers are all temps. They're hired as temps by the warehouse company, which is contracted to handle temporary staffing by a logistics company. If they make it 90 days, they have the opportunity to become full-blown employees of the logistics company, which means benefits and an extra dollar an hour. It's been six months since the logistics company graduated someone here from temp to employee status. At one of the other locations Susie manages, no one has been hired as a real employee for two years. One of the workers in this warehouse has been a temp for a year and a half.
After we walked past workers stuffing inflated plastic air pockets in boxes and a guy continuously taping shut the bottom of just-made boxes, we went to Susie's office. "Hold on, I gotta fire somebody real quick," she said, picking up the phone. She called a guy who'd been working for her for two months. She was sorry, she told him, but she had to let him go because one of the supervisors had caught him talking on the floor. The man, who she guessed is in his late 40s or early 50s, protested that he had only asked a new guy where he was from. That's just not the culture, Susie told him. You know the rules. The logistics company sets them, and she has no choice but to enforce them.