
Originally Posted by
*IX*Aszurom
And I think that the above point Tyjenks made is the reason that either:
a) Game developers are perhaps hurting sales by having a forum where idiots can rant.
b) Game site forums should be HEAVILY moderated. It's their site, it's their right. You should have to register the product on the site to have access to the tech support forum for it - and your account on the forums is tied to your registration. That way, if you're an asshole, they can ban you in a permanent manner - unless you'd like to go out and buy another copy to register with.
I'm all about moderation. I think the first line of defense is people in your online community that you trust. Then a person or two from the dev team to keep those folks honest. General user moderation is step #1 really - because if I read something that offends me, I can mod it down and others will too... thus if I turn my threshold to see only posts that got at least 1 good vote in the positive ratio, I'm cutting out a lot of wasted verbage and saving my eyeballs for more meaningful things.
Now, when someone hits a message board and says "fuckety fucking fuck, this piece of shit, and the developers' wives are whores. Can I have a patch please? I demand it." I'd like to remove that person from the genepool. Since I cannot remove their opposable thumbs myself, I can at least moderate them out of existence.
Now, perhaps the saddest thing about the online communities is that you find out that even if the person's intent and message are entirely within the realm of the benign - aka, they like the game and just have a simple question - that the public education system in America just isn't functioning. The reason I say that is last night while browsing the forums for Falcon SP3 info I came across some posts from a guy who doesn't get the concept of punctuation, paragraphs, or correct usage of pronouns. Did he have a good comment/question? I think so, at least what I could decipher of it seemed to be friendly in tone... however, it initially struck me as an attempt by someone who was first learning English to communicate outside their native tongue, and rather poorly so. Then, as I was trying to formulate a reply that might help this guy, I noticed that he mentioned that he was a native of Houston TX.