The first thing to do would be to isolate whether it's the broadband connection or the wireless that's having the trouble. Try connecting directly to the router's Ethernet ports and see if you still have trouble; if you do, then it's the broadband and you can complain to Bell. If not, then it's probably the wireless.
If it's the wireless, it could be interference. Try setting the wireless channel on the router to different values and see if it's any better.


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