Wireless router problem

[walTer]

Ok, after 2 hours with tech support for Linksys, i am still stumped--mabye someone has heard of this.

I have DSL, and a 4 port Linksys router--everything works great. I bought the WRT54G so I can use my wireless laptop and my DS.

In theory, I should just swap routers and it should work to some degree. It doesn't.

I can access the router via my browser- all the settings are on default/automatic which is how my old router is set, but I get no connection.

All the wires are correct but i get nothing....I keep getting the msg that I am not connected to the internet.

Now, here is the odd bit- the router comes with a set up cd...which says- connect your computer directly to the internet - eg phone line, modem and modem to computer, then run the cd and THEN plug in the router. BUT when I do that - plug my modem directly into my card, i get NO connection...but if i plug my old router back in, I am back on the net..wtf?

I am gonna call verizon about this but it seems that swapping a linksys to a new linksys should be easy? All the settings on the new router were set the same as the old router but i still get no internet connection.

Long and confusing, I know, but damn, it should not be this hard-- I have installed maybe 10 routers and never had this problem.

thanks for any ideas....

[wisefool]

You're saying if you plug a router into the modem, you get internet access. But if you plug a NIC directly into modem you do not.

You're saying if you connect your old router to DSL modem, and the NIC to router, you get an internet connection.

If you connect NIC to new router, you do not get internet connection. But you can access router.

Check router status page to see if verizon dhcp gave it an IP address. Unplug modem, unplug router, plug em back in after a second.

Most likely verizon is tracking MACs and won't give an IP to the NIC. I hate verizon. That said I'll still get FIOS when it becomes available.

Okay, if that doesn't work, then plug old router in, find out which MAC address it uses. Clone that mac address and use that for the new router. If problem is with stingy dhcp server that will fix it.


However you said it works if you plug NIC

(i'm too paranoid to ever connect a box directly to a modem myself. no idea what the setup cd is doing, seems like one of those sloppy instructions that tell people to do A then B then C to avoid more tech support calls. IE you shouldn't need any setup cd.)

Your NIC always gets an IP from the router (dhcp), and you can always access it through 192.168.x.x.

If however, your new linksys DOES get a valid ip address from verizon and you still can't connect, some of the settings are weird. Maybe it's blocking web by default or something. But I doubt it. I have a wrt54g somewhere here and doesn't do anything stupid like that.

[walTer]

After all that it turned out to be a Verizon thing. They changed their set up so you can only have 1 router/ip. If you put a new router on, you will never get a NEW ip, unless you go in to the old one, and release the IP, then quickly plug in the new router.

As soon as I told the verizon tech guy i was putting on a new router, he knew exactly what to do...5 mintues later I was connected again. I think you were hinting that something like that could be my issue...so if you are swapping routers with verizon, relase your ip first.

And thanks for the good info -- much appreciated.