Long distance calls
OK, so don't EVER make an international call without being on an international plan, at least not when using SWBell.
I made a 15 minute call to the Philippines, thinking it would run me $.50 a minute or so - $.70 tops.
Turns out on the standard (i.e. no special international stuff) plan, it's $3.50 a minute.
Sign up for the international plan, at $3.99 a month extra, and the per-minute to the Philipinnes drops to $.16.
So if you're not on the right plan, they hose you to the tune of charging over 20X more than a real competitive rate.