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View Full Version : Blizzard Store order wierdness

Derek French
12-07-2008, 04:51 PM
Anyone ever seen anything like this with the Blizzard Store?

I decided to purchase the digital Starcraft Anthology and while the purchase and everything else went through (at least there were no errors that I could see), I downloaded the downloader, and it tells me that the download is not authorized. The only help states that I should re-download the downloader, but that didn't help.

Looking at my order, it says its "Queued" while the order details says "Failed". But, I have my Starcraft CD Key; I just can't download it. The weird part is that the FAQ link beside the order status says "What do the order status messages mean? Find the complete list in our FAQ" of which, neither Queued nor Failed are listed.

Since this is the first time that I have ever had a problem with a Blizzard experience or their help being unhelpful, does anyone else have any insight to offer this odd situation?
SpoofyChop
12-07-2008, 04:54 PM
Well, you're in Canada so my guess is that the Human Rights Commission is blocking the download based on Hate Crimes against Zergs.
Derek French
12-07-2008, 05:02 PM
Can I quote you on that, for my support e-mail to them? That was awesome. =)
Derek French
12-07-2008, 09:39 PM
Well, it now says that my order is Complete, which is cool and all, but the Downloader still says I am not authorized. /sigh
AndrewM
12-07-2008, 11:12 PM
Maybe you need more rep with the Blizzard Store faction.
rei
12-07-2008, 11:21 PM
why didn't you just buy it locally for $20-30?
intruder
12-08-2008, 06:56 AM
Maybe you need more rep with the Blizzard Store faction.

That must be it!
Wear their tabard in the heroics and do the dailies!
Derek French
12-08-2008, 08:54 AM
why didn't you just buy it locally for $20-30?

I totally could have, but I thought $15 from Blizzard and digital download anytime, this should be cake. Alas, lies. =)

Anyways, I have e-mailed their Billing contact so I hope to hear back at some point. They don't make it clear as to how to get help for their Store as most support channels you to their games.
Foxstab
12-08-2008, 09:16 AM
I've used my SC key to download the anthology (which contains the BW XP by the by, so even if you never bought it...) and it worked flawlessly.
Aeon221
12-08-2008, 09:24 AM
You know weird is not spelled wierd right?

Oh, and the Bliz store worked fabulously for me both times I've used it. Good luck getting that shit together!
Derek French
12-08-2008, 11:28 AM
You know weird is not spelled wierd right?

Yes, but I didn't notice my typo right away and I can't edit the thread title, so my shame is recorded here permanently.
Derek French
12-08-2008, 11:32 AM
Well, the download is working now. I am thinking that there was simply lag between the purchase going through and the downloader being informed that I was authorized. Either that or they got my support e-mail and fixed it. As such, I declare this thread closed.

Unless I made more typos, then lock and load.